Shipping policy
Thank you for shopping at Hausage. Please read this policy carefully before placing your order.
1. Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive an email notification with tracking information once your order has shipped.
2. Shipping Rates & Delivery Times Shipping fees are calculated at checkout based on your delivery address and the weight of your order. Estimated delivery times are provided at checkout and are for reference only — actual delivery times may vary depending on the carrier, your location, weather conditions, or high-volume periods.
3. Domestic Shipping (Canada) We ship to all provinces and territories in Canada. Delivery typically takes 3–7 business days depending on your location.
4. International Shipping At this time, we ship primarily within Canada. If you are located outside of Canada and wish to place an order, please contact us before purchasing.
5. Taxes & Duties Applicable Canadian taxes (GST/HST/QST) are calculated at checkout based on your delivery province. For international orders, any customs duties or import taxes are the responsibility of the customer.
6. Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly through the carrier's website.
7. Lost or Damaged Packages Hausage is not responsible for packages lost or damaged in transit. If your package arrives damaged or does not arrive within the estimated timeframe, please contact us and we will do our best to assist you.
8. Incorrect Address Please ensure your delivery address is complete and accurate at the time of checkout. Hausage is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping fees may apply for re-shipment.